Terms & Conditions
Welcome to CozyCave Hospitality LLP. By accessing or using our website (www.cozycave.in) and booking our properties, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before making a booking.
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1. General Information
• CozyCave Hospitality LLP (“CozyCave,” “we,” “our,” or “us”) provides short-term rental accommodation services through our website and other booking platforms.
• By making a reservation with us, you confirm that you are at least 18 years old and legally capable of entering into a binding agreement.
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2. Booking & Payments
• All bookings are subject to availability and confirmation.
• Guests are required to make full payment at the time of booking unless otherwise specified.
• Prices listed on our website are inclusive of applicable taxes unless stated otherwise.
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3. Cancellation & Refunds
• Guests may cancel their reservation up to 7 days before their scheduled arrival for a full refund.
• No refunds will be provided for cancellations made within 7 days of the arrival date or in the case of no-shows.
• Refunds (if applicable) will be processed within 2–3 business days and credited to the original payment method within 7 working days (subject to the bank/payment provider’s policies).
• Please refer to our Cancellation & Refund Policy for detailed terms.
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4. Check-in & Check-out
• Standard check-in and check-out times are mentioned on the listing page. Early check-in or late check-out is subject to availability and may incur additional charges.
• Valid government-issued identification is required before check-in.
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5. Guest Responsibilities
By staying at a CozyCave property, guests agree to:
• Treat the property, furniture, and amenities with care.
• Abide by the maximum occupancy limits specified for the property.
• Refrain from causing disturbance to neighbors or engaging in illegal activities.
• Be liable for any damages caused during their stay.
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6. Property Rules
• Smoking is not permitted inside the property.
• Pets are only allowed if specifically mentioned in the property listing.
• Parties or large gatherings are not permitted unless explicitly agreed upon in writing.
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7. Liability Disclaimer
• CozyCave is not responsible for loss, theft, or damage to guests’ personal belongings during their stay.
• While we strive to ensure all information on our website is accurate, CozyCave does not guarantee that descriptions, photographs, or amenities will be error-free.
• CozyCave shall not be held liable for unforeseen circumstances beyond our control, including natural disasters, government actions, or force majeure events.
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8. Modifications to Terms
CozyCave reserves the right to update or modify these Terms & Conditions at any time without prior notice. The revised version will be effective once posted on our website.
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9. Governing Law
These Terms & Conditions are governed by and construed in accordance with the laws of India, and any disputes shall be subject to the exclusive jurisdiction of the courts in Bangalore, Karnataka.
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10. Contact Us
If you have any questions about these Terms & Conditions, please contact us:
• Phone/WhatsApp: +91-8904100524
• Email: hello@cozycave.in